CRM experts predict 2007
It's the most wonderful time of the year...
As the New Year approaches, everyone's looking forward to what's coming up in the future.
SearchCRM.com asked some of the industry's leading experts their thoughts on what's in store for CRM in 2007. Some interesting insight from analysts at Yankee Group, SSPA, Forrester and Beagle -- and others -- on the role of analytics, hosted solutions, SaaS and (of course) Click to Call.


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