The Future of E-Commerce

November's edition of Internet Retailer features a story on what's ahead in the world of e-commerce. One change the article predicts is how companies redefine the success of e-commerce by tying it to the contact center through services like click to call and click to chat.

Posted on Wednesday, October 31, 2007 at 11:00AM by

eStara in Click to Call, Click to Chat |

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Source: Just Ahead

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